Privacy Policy

Information we collect

Account details: your name and email address, and your sign-in method. You can sign in with email and password, or with Google, LinkedIn or Facebook. If you use a social sign-in, we receive only the basic profile details the provider shares, such as your name and email address. We never see your social account password.

Resume content: the resumes you create, import or edit, and the job descriptions or job links you paste in to tailor a resume. This may include personal details such as your contact information, work history and education.

Usage and security information: sign-in sessions, browser and device information, IP addresses and basic request logs, used to keep accounts secure, prevent abuse and enforce plan limits.

Billing information: if you buy a Pro plan, payment is handled by Stripe. Your card details go directly to Stripe and are never stored on our servers. We keep your subscription status and the identifiers needed to manage it.

How we use it

To provide the service: store your resumes, import files, tailor resumes to job descriptions, create PDFs and share links you create. To run your account, send verification and password-reset emails, process payments, and answer your support requests. To protect the service from fraud and abuse.

We do not sell your personal information, and we do not use your resumes to advertise to you.

AI processing

When you import or tailor a resume, the relevant resume text and job description are sent to an AI model provider so it can produce the result. The provider used can change over time and may include DeepSeek, OpenAI, Google Gemini, Groq or OpenRouter. We send only what is needed for the request and do not send your password or payment details.

Sharing

We share information only with service providers that help us run TailoredCV: hosting and network providers, our email delivery provider, Stripe for payments, the sign-in providers you choose, and the AI providers described above. We may also disclose information if the law requires it.

A resume is private unless you create a share link. Anyone with a share link can view that resume until you revoke the link.

Cookies

We use essential cookies to keep you signed in and to protect your session. They are not used for advertising or cross-site tracking.

Chrome extension

The optional TailoredCV Chrome extension reads a web page only when you ask it to, for example to capture the text of a job posting. That text is sent to your TailoredCV account to create a tailored resume.

Retention and deletion

We keep your account and resumes until you delete them or ask us to delete your account. To delete your account and its data, email us at the address on the Contact page. Some billing and security records may be kept for as long as the law requires.

Your rights

You can ask to access, correct, export or delete your personal data, and to object to or restrict how we use it. Contact us and we will respond within a reasonable time. If you are in the European Economic Area, you may also complain to your local data protection authority.

Security

We use encrypted connections, access controls and other safeguards to protect your information. No online service can be perfectly secure, so please use a strong, unique password.

Changes and contact

We may update this policy and will change the date above when we do. Questions about privacy can be sent to [email protected].